Terms and Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Client," "you," or "your"), and LuomNet ("we," "us," or "our"), concerning your access to and use of the https://luomnet.in website as well as any associated services, audit reports, or marketing engagements.

By accessing the website or engaging our agency for services, you confirm that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree, you are expressly prohibited from using the site and must discontinue use immediately.

2. Scope of Agency Services

LuomNet provides specialized digital marketing, performance advertising, and organic discoverability consulting, which may encompass:

• Generative Engine Optimization (GEO) & Answer Engine Optimization (AEO).
• Enterprise Technical & On-Page/Off-Page Search Engine Optimization (SEO).
• Performance Paid Advertising management (Google Ads, Meta Ads, LinkedIn Ads).
• Conversion Rate Optimization (CRO), Landing Page Architecture, and B2B Content Marketing.

Specific project deliverables, timelines, retainer amounts, and milestones will be detailed in individual Statements of Work (SOW), master service agreements, or formal proposals signed between the parties.

3. Client Obligations & Data Access

To enable effective execution of campaigns and deliverables, the Client agrees to:

• Provide timely access to relevant platforms, hosting environments, CMS systems, analytics, and advertising accounts as required.
• Ensure that all creative assets, logos, trademarks, and informational content provided to LuomNet are owned by the Client or lawfully licensed.
• Appoint a primary point of contact authorized to make decisions, approve content, and review strategic roadmaps.

4. Intellectual Property Rights

5. Fees, Invoicing & Payment Terms

Services are provided on a monthly retainer, fixed project milestone, or agreed performance basis as stipulated in the applicable service agreement.

• Invoices are payable within the timeframe stipulated on the invoice (typically net 7 or net 15 days).
• Late payments may result in immediate suspension of active campaigns, ad management, and organic sprint deliverables until accounts are settled.
• All third-party media spends (e.g., ad budgets paid directly to Google, Meta, or LinkedIn) are strictly funded by the Client and are separate from LuomNet management fees.

6. Performance Disclaimer & Search Engine Realities

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall LuomNet, its directors, employees, or partners be liable to you or any third party for any indirect, consequential, exemplary, incidental, or punitive damages—including lost profits, lost revenues, loss of data, or operational interruptions—arising from your use of the website or our services.

Our aggregate liability to you for any cause whatsoever shall at all times be limited to the total amount paid by you to LuomNet for the specific service in dispute during the preceding three (3) months.

8. Governing Law & Dispute Resolution

These Terms and any contractual agreements entered into with LuomNet shall be governed by and construed in accordance with the laws of India.

Any disputes, controversies, or claims arising out of or relating to these terms or agency engagements shall be subject to the exclusive jurisdiction of the competent courts situated in Pune, Maharashtra, India.