Privacy Policy

1. Introduction & Overview

At LuomNet ("we," "our," or "us"), accessible via https://luomnet.in, we take personal data privacy and regulatory transparency seriously. This Privacy Policy outlines the types of information we collect, how it is processed and safeguarded, and your statutory rights under the Digital Personal Data Protection Act (DPDPA) and relevant international data privacy principles.

By accessing our site, requesting strategic audits, or communicating with us, you acknowledge and agree to the data handling practices described herein.

2. Information We Collect

We collect personal and technical information strictly to provide, optimize, and execute our marketing consulting and operational deliverables:

• Directly Provided Information: Your name, business email address, direct contact number, company name, website URL, and project requirements submitted via contact forms, emails, or phone consultations.
• Automated Usage Data: IP addresses, browser types, device identifiers, referring domains, pages viewed, time spent on pages, and network diagnostics logged automatically when browsing our web properties.
• Telemetry & Cookies: Session tokens and performance cookies that help us understand aggregate traffic behavior and refine user interface interactions.

3. How We Use Your Information

Your collected information is used solely for legitimate business purposes, including:

4. Information Sharing & Third Parties

We never sell, rent, or trade your personal information to third-party data brokers.

We only disclose relevant data to trusted service providers who assist in our business operations under strict non-disclosure and security covenants:

• Cloud hosting, server, and infrastructure providers.
• Enterprise CRM, attribution, and analytics platforms (e.g., Google Analytics).
• Authorized regulatory bodies or law enforcement authorities when mandated by applicable law or judicial decree.

5. Data Retention & Security Architecture

We implement technical and organizational controls—including SSL/TLS protocol encryption, secure server firewalls, and restricted administrative privileges—to protect your personal information against unauthorized access, alteration, or disclosure.

We retain your project correspondence and personal data only for as long as necessary to fulfill the operational purposes set forth in this policy or to satisfy statutory accounting and legal obligations.

6. Your Data Rights

Depending on your jurisdiction, you maintain specific rights regarding your personal records, including:

• Right to Access: Request a summary of the personal data we hold about you.
• Right to Correction: Request immediate rectification of inaccurate or outdated information.
• Right to Erasure: Request the deletion of your personal records from our active operational databases, subject to statutory retention exceptions.
• Right to Withdraw Consent: Revoke consent for direct marketing updates at any time by contacting our designated grievance officer.